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Difficult in subscription cancellation

Company

Starz

Date

Oct 3, 2022

Industry

Other

Description

Unsubscribing is advertised as easy to do online, yet it is impossible. The unsubscribe button leads to a blank screen, giving the impression that perhaps it worked. But it definitely does not and I am continually charged. I called the provided phone number, but the person who answered cannot unsubscribe me, they just send my “request” to the company. The link shows how it is supposed to work, the screenshot shows how it does not work.

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