Skip to content

Difficulty in WSJ Journal cancellation

Company

The Wall Street Journal

Date

May 4, 2022

Industry

Other

Description

I signed up online for short-term, low-priced subscription, but automatic subscription renewal cannot be cancelled online. You have to phone in the cancel, wait for a long time on hold (25 minutes into the call for me before anyone answered) and resist repeated and varied upselling tactics.

Where can you find this?

View Dark Pattern

Look Familiar?

Report a Pattern