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HR Block has misleading Free File tax option

Company

H&R Block

Date

Apr 20, 2022

Industry

Financial & Insurance

Description

I thought I had been directed to the Free File tax option for their website. I went through the entire process of filling out information for my federal return only to be told that I would have to ‘upgrade’ to their deluxe option at a cost of $55 in order to also add a form that is necessary to submit in order to reconcile my premium tax credit received for my health insurance premiums. I was unable to continue with my filing without paying and was left to start over on a separate Free File website that allowed me to fill out and submit the additional form at no charge.

Where can you find this?

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Screenshot of H&R Block website showing request to upgrade in order to file taxes.

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