CVS Pharmacy check-out requires customers to consent to mobile text spam
Company
CVS
Date
Oct 19, 2023
Industry
Health & Wellness
Description
At a CVS pharmacy (in-person), their check-out attempts to force you to consent to receiving marking information (along with prescription info) via your mobile phone number. The check-out pad only offers two options: “Yes,” or “Print Info.” If you press “Print Info,” you are provided with a piece of paper telling me about how CVS values your privacy. Then a supervisor has to come over and allow the transaction to proceed, because the default set such that the register assumes the customer will press yes and a cashier cannot override.