Made it difficult for me to unsubscribe
Company
The New York Times
Date
Apr 13, 2021
Description
Instead of providing a direct button to cancel your subscription, a person must chat with a customer care advocate or call the company within certain business hours to cancel.
This dark pattern was publicly shared on Twitter by @melanie_seibert.
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View Dark Pattern![](https://darkpatternstipline.org/wp-content/uploads/2021/04/2021-04-28_6088b33733d2d_image4-1000x1024.png)