Industry: Financial & Insurance

Opt-out option is complicated

HR Block has misleading Free File tax option

Screenshot of H&R Block website showing request to upgrade in order to file taxes.

Crypto.com referral program has you give up personal data for money you cannot access

Automatically opted me into “prescreened” credit card offers

Made the mailing list opt-out in an inconspicuous spot

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Tricked me into paying to file my taxes

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