Industry: Other

Difficult in subscription cancellation

Difficulty in getting Zoom refund

Forces me to chat or talk to someone to cancel my subscription

Difficulty in cancellation

Forced to cancel my account through call or chat bot

Difficulty in WSJ Journal cancellation

National Geographic news site requires subscription

Automatically subscribes you to mailing lists

Shared personal information without clearly informing

Tried to trick and upsell from the basic purchase option